The short version: our software runs on your machine, your footage never reaches our servers, and we collect as little personal data as possible. Everything below is the detailed version — what we collect, why, the legal grounds, who we share it with, how long we keep it, and the rights you have.
Last updated: June 16, 2026 · Effective: June 16, 2026
This Privacy Policy explains how Creator Tools Lab ("Creator Tools Lab", "we", "us", "our") handles personal data in connection with the website ctlab.app (the "Site"), our desktop applications including SyncLab (the "Software"), and related services (together, the "Services"). For the purposes of the EU/UK General Data Protection Regulation (GDPR) and similar laws, Creator Tools Lab is the "controller" of the personal data described here.
This policy does not apply to third-party products, websites, or services that we do not own or control, even where we link to them.
Our Software is built to process your media entirely locally. When you use SyncLab, your video, audio, project files, file names, folder paths, and timeline data are read and processed on your own computer. We do not upload, transmit, copy, stream, or store that content on any server, and there is no cloud-analysis step. No account is required to run the Software's core functionality.
Because of this design, the personal data we actually process is limited to what is described in the next section.
Where the GDPR applies, we rely on the following legal bases:
We do not sell your personal data. We share it only as needed to run the business, with service providers ("sub-processors") that act on our instructions under appropriate contractual safeguards. By category, these typically include:
We may also disclose information (a) to comply with law, legal process, or enforceable governmental requests; (b) to enforce our terms or protect the rights, property, or safety of Creator Tools Lab, our users, or others; and (c) in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any material change to how your data is handled.
We and our sub-processors may process personal data in countries other than your own, including outside the EEA/UK. Where we transfer personal data internationally, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses (and the UK equivalent) or an adequacy decision, as applicable.
The Site uses only a minimal set of cookies and similar technologies that are strictly necessary for it to function and stay secure (for example, to keep you signed in to your account). Our website analytics is cookieless — it sets no cookies and does not track you across other sites — so we do not display a cookie-consent banner for it. We do not use cross-site advertising trackers. You can control cookies through your browser settings; blocking strictly-necessary ones may affect how the Site works.
We keep personal data only for as long as necessary for the purposes described in this policy, then delete or anonymise it. In general: contact/licence records are kept while your relationship with us is active and for a reasonable period afterwards; diagnostics and logs are kept for a limited period for security and debugging; aggregate, anonymised metrics may be kept indefinitely because they no longer identify you. We may retain certain data longer where required by law.
We use appropriate technical and organisational measures to protect personal data, including encryption in transit (HTTPS), restricted access, and storing licence keys in hashed form where feasible. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; you use the Services at your own risk to the extent permitted by law.
Depending on where you live, you may have some or all of the following rights regarding your personal data:
To exercise any right, email privacy@ctlab.app. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.
If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, to request access and deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under California law, and we do not discriminate against you for exercising your rights. To make a request, contact privacy@ctlab.app.
The Services are intended for professional and adult users and are not directed to children. We do not knowingly collect personal data from children under 16 (or the minimum age in your jurisdiction). If you believe a child has provided us personal data, contact us and we will delete it.
We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing.
The Services may link to third-party websites or services. We are not responsible for their privacy practices; please review their policies before providing personal data.
Some browsers send a "Do Not Track" signal. Because there is no common industry standard for these signals, the Site does not currently respond to them, but we limit tracking as described above regardless.
This policy and any dispute relating to it are governed by the laws of the United States and the State of California, without regard to conflict-of-laws rules. If you are in the EU or UK, your mandatory data-protection rights under the GDPR still apply regardless.
We may update this policy from time to time. We will update the "last updated" date above and, for material changes, take additional steps such as notifying you by email or via the Site. Your continued use of the Services after an update means you accept the revised policy.
For any privacy question or request, contact us at privacy@ctlab.app or via our contact page.
Creator Tools Lab · ctlab.app · This document is provided for transparency and may be updated as our practices evolve.